{"id":1233,"date":"2020-04-03T02:09:13","date_gmt":"2020-04-03T02:09:13","guid":{"rendered":"https:\/\/wowicom.com\/?page_id=1233"},"modified":"2020-04-03T02:11:20","modified_gmt":"2020-04-03T02:11:20","slug":"hosted-call-center","status":"publish","type":"page","link":"https:\/\/wowicom.com\/en\/hosted-call-center\/","title":{"rendered":"Hosted Call Center"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1233\" class=\"elementor elementor-1233\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b1138c4 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b1138c4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-51bc77dc\" data-id=\"51bc77dc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4148400d\" data-id=\"4148400d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-709c1606 elementor-widget elementor-widget-heading\" data-id=\"709c1606\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Hosted Call Center<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-512a814f\" data-id=\"512a814f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46f418e6 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46f418e6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2edebb90\" data-id=\"2edebb90\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-769cabcb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"769cabcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-648ebc9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"648ebc9d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5fd10d20\" data-id=\"5fd10d20\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1611ec9d elementor-widget elementor-widget-text-editor\" data-id=\"1611ec9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">Bulut, \u0130nternet protokolleri tabanl\u0131 Bilgi Teknolojilerindeki en son kullan\u0131c\u0131 modelidir. BT sistemlerine uzaktan eri\u015fim kolayl\u0131\u011f\u0131, g\u00fcn\u00fcm\u00fcz\u00fcn bulut ba\u011flant\u0131l\u0131 i\u015f modellerini \u00f6ne\u202f<\/span><span data-contrast=\"none\">\u00e7\u0131karmakta,siber<\/span><span data-contrast=\"none\">\u202fg\u00fcvenlik, \u00f6l\u00e7eklenebilirlik\u00a0ve\u202f sanalla\u015ft\u0131r\u0131lm\u0131\u015f\u202f kaynaklar\u0131n kullan\u0131m\u0131 ile maliyet avantaj\u0131 sa\u011flamaktad\u0131r.<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><ul><li><span data-contrast=\"none\"> Bulut ileti\u015fim merkezi \u00e7\u00f6z\u00fcmleri, kurulu\u015funuzun g\u00fcvenli\u011fini, s\u00fcre\u00e7 ve platform gereksinimlerini desteklemek i\u00e7in gerekli esnekli\u011fe sahip olmal\u0131d\u0131r.<\/span><span data-contrast=\"auto\">\u202f<\/span><\/li><li><span data-contrast=\"none\"> Bulut \u00e7\u00f6z\u00fcmleri \u00f6l\u00e7eklenebilirlik, h\u0131z ve g\u00fcvenlik sa\u011flar. Ki\u015fiselle\u015ftirmeyi geli\u015ftirerek ve temas noktalar\u0131nda tutarl\u0131 ve ba\u011fl\u0131 m\u00fc\u015fteri deneyimleri sa\u011flayarak m\u00fc\u015fterilerinizin yolculu\u011funu iyile\u015ftirir. M\u00fc\u015fterilerinizin mobil, SMS ve sosyal medya gibi \u00f6zel kanal tercihlerini kar\u015f\u0131lar.<\/span><span data-contrast=\"auto\">\u202f<\/span><\/li><li><span data-contrast=\"none\"> Bulut ileti\u015fim merkezi \u00e7\u00f6z\u00fcm\u00fc kurulu\u015funuzun pazara daha h\u0131zl\u0131 n\u00fcfuz etmesini\u202f<\/span><span data-contrast=\"none\">ve\u202f ayn\u0131<\/span><span data-contrast=\"none\">\u202fzamanda hedeflere daha esnek bir \u015fekilde ula\u015fmas\u0131n\u0131<\/span><span data-contrast=\"none\">imkan<\/span><span data-contrast=\"none\">verir.<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"none\"> Bulut tabanl\u0131 \u00e7a\u011fr\u0131 merkezi ve ileti\u015fim\u202f<\/span><span data-contrast=\"none\">merkezi\u202f ACD<\/span><span data-contrast=\"none\">\u202fy\u00f6nlendirme, IVR, raporlama, sat\u0131c\u0131 ve arac\u0131<\/span><span data-contrast=\"none\">optimizasyonu<\/span><span data-contrast=\"none\">uygulamalar\u0131n\u0131 i\u00e7erir. Uzak veri merkezlerinde bar\u0131nd\u0131r\u0131lan sunuculardaki kurumsal yaz\u0131l\u0131m ve veriler bu uygulamalarda g\u00fcvenli bir \u015fekilde saklan\u0131r. Bir\u00e7ok durumda, kolay ta\u015f\u0131ma ve maksimum m\u00fc\u015fteri esnekli\u011fi sa\u011flamak i\u00e7in eski uygulamalar\u202f<\/span><span data-contrast=\"none\">hibrid<\/span><span data-contrast=\"none\">\u202fmodelli bulut hizmetlerine\u00a0<\/span><span data-contrast=\"none\">entegre<\/span><span data-contrast=\"none\">\u00a0edilebilir.<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"none\"> Tamamen bulut hizmeti veya bar\u0131nd\u0131r\u0131lan bir ileti\u015fim merkezi, bir kurulu\u015fun buluta ge\u00e7i\u015f karar\u0131, maliyetleri \u00f6nemli \u00f6l\u00e7\u00fcde en aza indirebilir ve toplam sahip olma maliyetini d\u00fc\u015f\u00fcrebilir. Ayr\u0131ca bulut modeli,\u202f<\/span><span data-contrast=\"none\">organizasyonel<\/span><span data-contrast=\"none\">\u202fde\u011fi\u015fimi ve geli\u015ftirilmi\u015f m\u00fc\u015fteri deneyimlerini h\u0131zland\u0131r\u0131r. M\u00fc\u015fteri deneyimleri, bir i\u015fletmenin b\u00fcy\u00fckl\u00fc\u011f\u00fcne veya end\u00fcstrisine bak\u0131lmaks\u0131z\u0131n rekabet avantaj\u0131 yaratmada \u00f6nemli bir rol oynayan ileti\u015fim merkezlerinin egemen oldu\u011fu k\u00fcresel bir pazarda g\u00fc\u00e7l\u00fc bir \u015fekilde motive edici fakt\u00f6rlerdir.<\/span><span data-contrast=\"auto\">\u202f<\/span><\/li><\/ul><p><span data-contrast=\"auto\">\u202f<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-641c5c3b elementor-widget elementor-widget-spacer\" data-id=\"641c5c3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Hosted Call Center Bulut, \u0130nternet protokolleri tabanl\u0131 Bilgi Teknolojilerindeki en son kullan\u0131c\u0131 modelidir. BT sistemlerine uzaktan eri\u015fim kolayl\u0131\u011f\u0131, g\u00fcn\u00fcm\u00fcz\u00fcn bulut ba\u011flant\u0131l\u0131 i\u015f modellerini \u00f6ne\u202f\u00e7\u0131karmakta,siber\u202fg\u00fcvenlik, \u00f6l\u00e7eklenebilirlik\u00a0ve\u202f sanalla\u015ft\u0131r\u0131lm\u0131\u015f\u202f kaynaklar\u0131n kullan\u0131m\u0131 ile maliyet avantaj\u0131 sa\u011flamaktad\u0131r.\u202f\u00a0 Bulut ileti\u015fim merkezi \u00e7\u00f6z\u00fcmleri, kurulu\u015funuzun g\u00fcvenli\u011fini, s\u00fcre\u00e7 ve platform gereksinimlerini desteklemek i\u00e7in gerekli esnekli\u011fe sahip olmal\u0131d\u0131r.\u202f Bulut \u00e7\u00f6z\u00fcmleri \u00f6l\u00e7eklenebilirlik, h\u0131z ve g\u00fcvenlik sa\u011flar. &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/wowicom.com\/en\/hosted-call-center\/\"> <span class=\"screen-reader-text\">Hosted Call Center<\/span> Read More &raquo;<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1233","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wowicom.com\/en\/wp-json\/wp\/v2\/pages\/1233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wowicom.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wowicom.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wowicom.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wowicom.com\/en\/wp-json\/wp\/v2\/comments?post=1233"}],"version-history":[{"count":2,"href":"https:\/\/wowicom.com\/en\/wp-json\/wp\/v2\/pages\/1233\/revisions"}],"predecessor-version":[{"id":1236,"href":"https:\/\/wowicom.com\/en\/wp-json\/wp\/v2\/pages\/1233\/revisions\/1236"}],"wp:attachment":[{"href":"https:\/\/wowicom.com\/en\/wp-json\/wp\/v2\/media?parent=1233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}